Shipping policy

The Customer chooses one of the Delivery Methods offered on the Site when placing the Order.
Delivery address

The Customer chooses a Delivery address necessarily located in Europe or in an area indicated as being able to be delivered, under penalty of refusal of the Order. The Customer is solely responsible for a lack of Delivery due to a lack of indication when placing the Order.
Amount of Delivery Charges

The amount of the Delivery Costs depends on the amount of the Order and the delivery method chosen by the Customer. In any case, the amount of the Delivery Costs is indicated to the Customer before the Validation of the Order.
Delivery delay

Delivery Times are available on the Site and may vary depending on the availability of the Goods ordered.

Delivery times are expressed in working days and correspond to the average preparation and delivery times for the Order depending on the buyer's place of residence. These deadlines are approximate and therefore may not be respected/exact.

The Delivery Times run from the date of Confirmation of the Order by the Seller.
Late delivery

In the event of a delay in Delivery, the Order is not cancelled.

The Seller informs the Customer by e-mail that the Delivery will take place with a delay. The Customer may then decide after 30 days to cancel the Order and be fully reimbursed.
Delivery Tracking

The Customer can follow the progress of the processing of the Order via the link which will be communicated to him by email.
Delivery on arrival

In the event of the total absence of a person charged by the seller or himself with the reception of the package, it will be sent for a period of 1 week to the relay point closest to the delivery address provided by the customer. and he will be informed by email as well as instructions to be able to recover it. After this date, the package will be returned to the seller and the customer can request delivery again.
Verification of the Order upon arrival

The Customer is required to check the condition of the packaging as well as the Items upon Delivery.

It is up to the Customer to make the reservations and complaints that he deems necessary, or even to refuse the package, when the package is obviously damaged on Delivery. Said reservations and complaints must be sent to the carrier by registered letter with acknowledgment of receipt within three working days, not including public holidays, following the date of Delivery of the Goods. The Customer must also send a copy of this letter to the Seller. Failure to file a complaint within the aforementioned period extinguishes any action against the carrier in accordance with Article L. 133-3 of the Commercial Code.

The Customer must ensure that the Goods delivered to him correspond to the Order. In the event of non-compliance of the Goods in kind or in quality with the specifications mentioned in the Delivery note, the Customer must inform Spreadshirt's customer service department by e-mail to the address mentioned on the website and return the Goods. at the address indicated in the conditions of Article 8.